Returns and Exchanges
At BonnetKits, every bonnet is thoughtfully designed to become part of your nightly hair care routine. Because our bonnets are considered personal care items, we have a return policy that protects the health of our customers while minimizing unnecessary waste.
Our 30-Day Fit Promise
We want you to love the fit of your bonnet.
If your bonnet doesn't fit quite right after trying it on, we're here to help.
Step 1: Let Us Help You Adjust It
Many fit issues can be solved in just a few minutes.
See how to adjust your bonnet. →
Our adjustable Stay-On Tech™ design allows you to customize the fit for your head size. Before requesting a return, we encourage you to watch our quick adjustment guide or contact our team for personalized fit recommendations.
Common issues we can usually help fix include:
Bonnet feels too tight
Bonnet feels too loose
Bonnet slips off overnight
Bonnet feels too large
If It Still Doesn't Fit
If you've tried adjusting your bonnet and it still isn't the right fit, you may request a return within 30 days of ordering.
If Your Bonnet Has Been Worn Overnight
Once a bonnet has been worn overnight or used as part of your nightly routine, it is no longer eligible for return due to hygiene reasons.
If you're experiencing issues with fit or comfort, please reach out to us. Our team is happy to help troubleshoot sizing, adjustment, and styling tips to help you get the best experience from your bonnet.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.
We'll make it right at no cost to you.
Return Conditions
To qualify for a return:
Requests must be submitted within 30 days of ordering.
Bonnet must be returned to us.
Bonnet must not show excessive wear, damage, stains, odors, or alterations.
Returns are subject to inspection before a refund or store credit is issued.